Is this The Donna Portals pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Donna Portals?

Check-in time for The Donna Portals starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Donna Portals have a swimming pool?

Yes, this The Donna Portals has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Donna Portals?

Best-rates for the The Donna Portals starts from $450 per night with includes Balcony/Terrace, Accessibility, Restaurant, Entertainment, Oceanfront, Security/Safety, Bedding/Linens, Transportation/Shuttle, Air Conditioner, View, Sports/Activities, Spa, Bar, Guest Services, Wheelchair Accessible, Internet, Breakfast, Pet Friendly, Pool, EV Charge Station, Designated Smoking Area, Ocean View, Business Services, Wellness Facilities, Laundry, Parking, Fireplace/Heating, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Donna Portals a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Donna Portals wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Donna Portals is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Donna Portals?

Based on the information reported by the owner or manager, the The Donna Portals indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Donna Portals?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Donna Portals | Hotel in Portals Nous

| 9.1 (490 Reviews) | Pet Friendly 10 Bathrooms 20 Guests

Hotel in Portals Nous

Out of the ordinary treatment with world-class service at The Donna Portals Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dove into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel. Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services. Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability. Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay. Just a 15-minute stroll from the charming Port of Portals and 12 mi from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.

The Donna Portals is located in Portals Nous.

This 44 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Bar, Guest Services, and several others. This is a 5 star rated property and has over 490 reviews with the average score of 9.1 . Coming to Portals Nous and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 44 Bedrooms Hotel if you want to learn more about this place in Portals Nous. These details are authentic, as they are provided by our partner, booking.com.

This The Donna Portals in Portals Nous is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Donna Portals”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Special diet meals (on request)

Restaurant

Breakfast in the room

Fruit

Parking

Parking garage

Parking on site

Parking

Private Parking

Accessible parking

Electric vehicle charging station

Activities

Fitness

Facial treatments

Locker rooms

Body treatments

Windsurfing

Beauty services

Massage

Spa lounge/Relaxation area

Public Bath

Solarium

Walking tours

Fitness center

Beachfront

Themed dinners

Couples' massage

Spa facilities

Golf course (within 2 miles)

Diving

Beach

Fishing

Full-body massage

Cycling

Live music/Performance

Tennis court

Spa/Wellness packages

Steam room

Bike tours

Back massage

Neck massage

Hand massage

Foot massage

Head massage

Sauna

Entertainment

Board games/Puzzles

General

Facilities for disabled guests

Wifi in all areas

Pet friendly

Air conditioning

Elevator

Non-smoking rooms

Heating

Designated smoking area

Safe

Soundproof rooms

Guest Services

Room service

Business center

Currency exchange

24-hour front desk

Meeting/Banquet facilities

Pet bowls

Daily housekeeping

Private check-in/out

Babysitting/Child services

Baggage storage

Express check-in/out

Valet parking

Fax/Photocopying

Tour desk

Car rental

Laundry

Shuttle service

Shuttle service (additional charge)

Concierge

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor furniture

Outdoor pool

Terrace

Outdoor pool (year-round)

Sun deck

Security/Safety

Smoke alarms

CCTV in common areas

Key card access

Fire extinguishers

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

First aid kits available

Staff follow all safety protocols as directed by local authorities

Contactless check-in/out

Mobile app for room service

Cashless payment available

Guests have the option to cancel any cleaning services for their accommodation during their stay

Spa

Beach umbrellas

Beach chairs/Loungers

Shallow end

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

We’re looking forward to welcoming you at the donna portals in mallorca, your oceanfront playground! to make your stay extra special and for any customization, you might enjoy asking us before your arrival for: · spa treatments and massages at our donna health & spa to unwind and recharge (we recommend booking in advance) · romantic details upon arrival for memorable moments as soon as you check-in at the donna · rates for late check-out to linger a little longer in your room (subject to availability and will vary according to room booked) · organize your stay with activities such as padel lessons close to the hotel, tennis courts, golf green fee to amazing courses in the island, boat rentals at the neighboring puerto portals, private excursions and tours to the most special locations in mallorca. · private airport transfers · car rentals: we have special arrangements with local rent a cars with great rates and your favorite car brands · let us know your needs and we will be delighted to assist via our concierge and experience departments. here are a few more helpful details: · please inform the donna portals of your expected arrival time in advance. · all our beds are king or queen double beds, we do not have single beds. · if you haven't already booked your buffet breakfast for your stay, we have both options of buffet or a la cart menus should you decide on the spot, to provide the perfect start of your day and ease into your morning just how you prefer. · in our restaurants, we ask that guests wear as dress code a smart casual clothing, such as long trousers and closed shoes, for example. · the full amount of your stay will be settled at check-in together with a presentation of a valid credit card. · all guests are required to show a photo id and those under the age of 18 can only check in with a parent or official guardian. · special requests are subject to availability and additional charges may apply. please use the special requests box when booking, or contact the property directly using the contact details in your reservation confirmation. · we love having small pets (up to 5 kg) stay with us — €45/day per pet applies—and to ensure everyone enjoys their stay, we have a few simple compliances required: pets should be carried in your arms or in a carrier when entering or leaving the donna. they can be present in shared spaces such as our restaurants but always with a leash, and should never be left alone in the room unless secured in a carrier (and we are informed). we kindly ask that pets stay off beds, sofas, and chairs. please bring your own cover if needed—and please refrain from using hotel towels for cleaning your pet or accessories. you’re responsible for any extra cleaning, damage, or hygiene issues, and if a pet’s behavior disturbs others guests, we may need to discuss alternative arrangements. · should we detect group bookings of more than 5 rooms, special conditions and supplements may apply and the hotel reserves the right to ask for prepaid stays or to cancel these bookings. license number: b56711252guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: B56711252

Reviews

Value for money:

8.48

Location:

9.51

Staff:

9.62

Facilities:

9.37

Comfort:

9.56

Cleanliness:

9.48

Wilco

Feb 25, 2026 08:00:00 AM

Review Score: 9

Netherlands

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Marcel Wanders Room Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Shower, Conditioner, Walk-in shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Wardrobe or closet View Quiet street view, City view, Garden view, Inner courtyard view Kitchen Coffee machine, Wine glasses Accessibility Roll-in shower, Emergency cord in bathroom, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator, Accessible by elevator, Lower sink, Upper floors accessible by stairs only, Raised toilet, Toilet with grab rails Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Exclusive services Free spa access, Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Beach Level Room Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Terrace Living Area Sitting area, Desk View View Bedroom Childrens' cribs, Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator, Entire unit located on ground floor Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Exclusive services Free spa access, Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite Side Sea View Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk, Sofa View City view, View, Sea view Bedroom Childrens' cribs, Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Pool and Spa Pool towels Exclusive services Free spa access, Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite Beach View Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Childrens' cribs, Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Exclusive services Free spa access, Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Penthouse Suite Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sitting area, Desk View View, Sea view Bedroom Childrens' cribs, Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Exclusive services Free spa access, Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Naughty Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Exclusive services Free spa access, Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Spa Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Outdoors Patio, Terrace Activities Sauna Bedroom Childrens' cribs, Linens, Wardrobe or closet View Quiet street view, City view, Garden view Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Exclusive services Free spa access, Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite Sea View Panorama Room Type: Suite Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Childrens' cribs, Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Exclusive services Free spa access, Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Marcel Wanders Executive Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses View Quiet street view, City view Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Stargazer Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Slippers, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Toilet paper, Shampoo, Bathtub or shower, Body soap General Trash cans, Key card access, Tile/Marble floor, Air conditioning, Soundproof, Safe, Smoke Alarm, Heating, Iron Media & Technology Satellite channels, Streaming service (like Netflix), Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Childrens' cribs, Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

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The Donna Portals | Hotel in Portals Nous

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Hotel in Portals Nous

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Kitchen

Accessibility

Pool and Spa

Room amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Room amenities

Pool and Spa

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Outdoors