Alua Tenerife | Hotel in Puerto de la Cruz

| 8.3 (3509 Reviews) |   Pet Friendly  8 Bathrooms  28 Guests
Puerto de la Cruz Hotel | Alua Tenerife

Hotel in Puerto de la Cruz

Alua Tenerife is 300 metres from Playa Jardín and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course. Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts. Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service. There is a small on-site shopping centre including a supermarket. There is a children’s play area and a games room. There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.

Alua Tenerife is located in Puerto de la Cruz.

This 70 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, View, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 3509 reviews with the average score of 8.3 . Coming to Puerto de la Cruz and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 70 Bedrooms Hotel if you want to learn more about this place in Puerto de la Cruz. These details are authentic, as they are provided by our partner, booking.com.

This Alua Tenerife in Puerto de la Cruz is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alua Tenerife”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Fruit
  • Snack bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Bar
  • Restaurant
Parking
  • Parking on site
  • Parking
  • Parking garage
  • Private Parking
  • Accessible parking
Activities
  • Massage
  • Live music/Performance
  • Tennis court
  • Diving
  • Indoor pool (year-round)
  • Fitness center
  • Entertainment staff
  • Evening entertainment
  • Fitness
  • Pool table
  • Indoor pool
  • Ping-pong
General
  • Smoke-free property
  • Non-smoking rooms
  • Safe
  • Air conditioning
  • Pet friendly
  • Family rooms
  • Wifi in all areas
  • Facilities for disabled guests
Guest Services
  • Shuttle service (additional charge)
  • Tour desk
  • Pet basket
  • Meeting/Banquet facilities
  • Strollers
  • Concierge
  • Shuttle service
  • Daily housekeeping
  • 24-hour front desk
  • ATM on site
  • Pet bowls
  • Fax/Photocopying
  • Car rental
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • CCTV in common areas
  • CCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Heated pool
  • Beach umbrellas
  • Swimming pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that the indoor swimming pool is closed on saturdays afternoon and sundays, only dogs are allowed with some conditions: maximum 10kg, price 20€/night, and it is necessary to contact with hotel before to check availability, vertigo and enyesque are not included in the all-inclusive offer.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.35
Location:
8.58
Staff:
8.74
Facilities:
8.4
Comfort:
8.86
Cleanliness:
8.97
Viktoria
Mar 4, 2026 08:00:00 AM
Review Score:   9
Ukraine
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel is in a great location. We could always find parking close to the property, which was very convenient. The room was impeccably clean every day. We especially loved the bed and the pillows — extremely comfortable! That’s both a plus and a minus, as it was almost impossible to wake up early because we slept so well :)
Negative: We stayed in one of the buildings located farther from the main area. It rained frequently during our stay, and to get to the main building for breakfast or dinner, we had to leave our room and walk outside in the rain.
Summary: Overall, it is a good hotel. The pool was warm and very pleasant. However, we felt there was a lack of daytime activitie
See All Reviews

Room Arrangement

Room Info Facilities
Double Ocean View
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Towels, Toilet, Hairdryer, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

General

Air conditioning, Key card access

Outdoors

Balcony

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed
Double Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Towels, Toilet, Hairdryer, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

General

Air conditioning, Key card access

Outdoors

Balcony

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed
Double Pool View
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Towels, Toilet, Hairdryer, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

General

Air conditioning, Key card access

Outdoors

Balcony

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed
My Favorite Club Double Ocean View
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Towels, Toilet, Hairdryer, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

General

Air conditioning, Key card access

Outdoors

Balcony

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed
Suite
Room Type: Family
Room Size: 40 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Free toiletries, Towels, Toilet, Hairdryer, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

General

Air conditioning, Key card access

Outdoors

Balcony

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Sofa bed
My Favorite Club Suite
Room Type: Family
Room Size: 40 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Bathroom

Free toiletries, Towels, Toilet, Hairdryer, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

General

Air conditioning, Key card access

Outdoors

Balcony

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed
One-Bedroom Apartment
Room Type: Apartment
Room Size: 40 m2
1 Sofa bed Bed
2 Twin bed(s) Bed

Bathroom

Free toiletries, Towels, Toilet, Hairdryer, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

General

Air conditioning, Key card access

Kitchen

Kitchenette, Microwave, Electric kettle

Outdoors

Balcony

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Sofa bed
Duplex Room
Room Type: Double
Room Size: 55 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

Bathroom

Free toiletries, Towels, Toilet, Hairdryer, Shower, Toilet paper, Private bathroom

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone

General

Air conditioning, Key card access

Outdoors

Balcony

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed

FAQ's

Is this Alua Tenerife pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alua Tenerife?

Check-in time for Alua Tenerife starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alua Tenerife have a swimming pool?

Yes, this Alua Tenerife has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alua Tenerife?

Best-rates for the Alua Tenerife starts from $128 per night with includes View, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Restaurant, Guest Services, Entertainment, Internet, Air Conditioner, Pool, Business Services, Parking, Private Pool, Oceanfront, Accessibility, Sports/Activities, Bar, Pet Friendly, Ocean View, Transportation/Shuttle, Wellness Facilities, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alua Tenerife a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alua Tenerife wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alua Tenerife is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alua Tenerife?

Based on the information reported by the owner or manager, the Alua Tenerife indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alua Tenerife?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD128
You will be redirected to  
Hot Deal - It has been viewed 174 times today
Not the right fit? Check out our other properties in Puerto de la Cruz
ApartHOTEL PEZ AZUL SUN PROPERTY From US $71
         

|
6.2 (15 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Apartamentos Villa Rosalva From US $83
         

|
9.8 (40 Reviews)
Hotel
  • Parking
  • Pool
  • Designated Smoking Area
Trevina 31-2 From US $192
         

|
10.0 (6 Reviews)
Villa
  • Parking
  • View
  • Balcony/Terrace
Luxury villa with private pool and the best views From US $371
         

Buganvilla Garden Puerto de la Cruz From US $146
         

|
10.0 (1 Review)
Apartment
  • Pet Friendly
  • View
  • Balcony/Terrace
Villa Paradise From US $326
         

|
9.8 (5 Reviews)
House
  • View
  • Ocean View
  • Balcony/Terrace
Villa Limonero From US $436
         

9.8 (4 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
Casa Paraíso From US $627
         

|
9.7 (31 Reviews)
Villa
  • Parking
  • Pool
  • View